If you plan on arriving to the hotel before check-in time and wish to have your room available immediately, we recommend making a reservation for the previous night and secure your room access without any delays. In the same way, for departures after check-out time you can make a reservation for an additional night which will guarantee the availability of your room until you leave. If you choose not to make any of these reservations we will gladly keep your luggage in storage and you will have at your disposal all the comforts and treatments of our Spa to freshen up.
In Casa Cartagena, all reservations made through the internet must be guaranteed with one of the main credit cards worldwide. We will charge 20% of the total ammount to keep your reservation and this amount in non-refundable in case of cancellation. The amount is charged within the next two days of having done the reservation.
If you plan on arriving to the hotel before check-in time and wish to have your room available immediately, we recommend making a reservation for the previous night and secure your room access without any delays. In the same way, for departures after check-out time you can make a reservation for an additional night which will guarantee the availability of your room until you leave. If you choose not to make these reservations you can pay a fee to access earlier or stay after check-out time but this is subject to room availabilty.
Cancellation Policy
Cancellations made 30 calendar days or more, before the date of arrival are not subject to penalti other than the 20% of the non-refundable guarantee charged when the reservation is made. Reservations cancelled within 30 calendar days of the date of arrival will be charged the total amount of the reservation.
NO SHOW Policy
Reservations who don’t show on the date of arrival to the hotel will be considered a NO SHOW and charged for all the nights reserved. NO SHOW charges are subject to 18% IGG (taxes).
American Express, Visa, MasterCard, Diners Club
Kids younger than 2 years old can stay for free in a cribo r one of the existing beds in the room. Kids between 2 and 4 years old pay S/. 67.50 + 10% (sharing a bed). Kids older than 5 years old pay S/. 135.00 + 10%. Our hotel has two-floor bedrooms ideal for families and we suggest asking any questions before making a reservation.
+51 984 108 855
+51 84 224356